Frequently asked questions
Can i get my outfit earlier?
Yes, we sometimes deliver outfit early (min.10 days) if the customer needs. Please Contact Us(Whatsapp) before placing an order in such case.
Can i change the blouse design?
We call you once you place the order. You can mention the changes you'd like.
Will my outfit be fitted to my size? is it chargeable?
We don't charge for custom fitting. It's complimentary. Our stylist will call you for measurement assistance when you place the order.
Choose 'customize' if you want to customize colour, design, etc.
I do not know my measurements.
Our support team assists you with taking measurements & filling measurement form. You can also find measurement tutorials on our youtube channel.
How do you ensure the quality of your products?
At Akashi Designer Studio, we prioritize the quality of our products. We source our fabrics and materials from trusted suppliers and work closely with skilled artisans and manufacturers. Each garment undergoes rigorous quality checks at various stages of production to ensure it meets our standards. Additionally, we take customer feedback seriously and continuously strive to improve our products based on their valuable input. Our commitment to quality is reflected in the craftsmanship and attention to detail of every garment we offer.
I want to customise the colour, fabric, etc.
We request you to book a video call shopping appointment for unparalleled personalisation.
What are the available payment methods?
You can pay using cards, wallets, netbanking, and upi. Some EMI options are also available.
Do you offer international shipping?
Yes. We ship worldwide.
Are the colors of the garments accurate in the product photos?
We make every effort to display the colors of our garments as accurately as possible. However, please note that colors may vary slightly due to lighting conditions and individual monitor settings.
How should I care for my purchased garment?
We recommend following the care instructions provided with each garment. Most of our garments require dry cleaning only to ensure their longevity and maintain their quality.
How can I contact customer support?
Visit the Contact us page.
Can I Change Or Amend My Order Once It Has Been Placed?
You can cancel your order within 24 hours of placing it and if it hasn’t been dispatched already and the amount can be given as a store credit/refund. If not estimated within 24 hours time the amount will be given as a store credit only.
Do you offer COD?
No. But we are planning to arrange partial COD soon.
I'm unable to place order.
We are really sorry for the inconvenience. Please contact us or book a virtual shopping appointment
Cancellation and refunds
Here's a link to our refund policy
Will I Have To Pay Duties Or Taxes?
Taxes and Duties depend on your Shipping Destination. VAT, Custom, and Import Duties are not included in our ordering process, but may be levied as per rules and regulations set forth by your government.